Terms & Conditions

1. Acceptance of Terms

By accessing and using Parcel Point services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Service Description

Parcel Point provides global logistics and supply chain solutions including air freight, ocean freight, warehousing, and road transportation. We act as a facilitator between shippers and carriers to ensure efficient delivery of goods.

3. User Responsibilities

  • Provide accurate and complete information for shipping
  • Ensure all shipments comply with applicable laws and regulations
  • Properly package and label all items for transport
  • Pay all fees and charges as agreed upon

4. Liability Limitations

Parcel Point liability is limited to the declared value of the shipment or the actual loss, whichever is less. We are not liable for delays caused by circumstances beyond our control including weather, customs, or carrier issues.

5. Tracking and Updates

We provide real-time tracking services. However, tracking information is dependent on carrier updates and may not always reflect real-time status. We strive to provide accurate information but cannot guarantee 100% accuracy.

6. Modifications

Parcel Point reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

7. Contact Information

For questions about these Terms & Conditions, please contact us at:
Email: [email protected]
Phone: +234 800 727 2357

Last updated: January 2026