Privacy Policy

1. Information We Collect

Parcel Point collects information necessary to provide our logistics services:

• Contact information (name, email, phone, address)
• Shipment details and tracking numbers
• Payment and billing information
• Business information for corporate accounts
• Usage data and analytics

2. How We Use Your Information

We use your information to:

• Process and track your shipments
• Communicate shipping updates and notifications
• Provide customer support
• Improve our services and user experience
• Comply with legal and regulatory requirements

3. Data Security

We implement industry-standard security measures to protect your data including encryption, secure servers, and access controls. Your tracking information is protected and only accessible to authorized personnel and you.

4. Data Sharing

We only share your information with:

• Shipping carriers and logistics partners (necessary for delivery)
• Service providers who assist our operations
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Contact Us

For privacy-related questions or requests, contact our Data Protection Officer:
Email: [email protected]
Phone: +234 800 727 2357
Address: Parcel Point House, 42 Harbor Avenue